By visiting, viewing, accessing or otherwise using any of the services or information created, collected, compiled or submitted to, you are deemed to have agreed to all the following Terms and Conditions of Sale/Service. So, before you use this Website/App, please read these Terms carefully as you agree to be bound by them. If you do not accept these Terms and Conditions, please do not use this App/Website.


1.1 To use certain features of the Website/Mobile Website (e.g., ordering Products, posting rating/reviews), you must set up an account with ("1litreindia Account") and provide certain information about yourself as prompted by the Buyer Information form, including, your name, email address, account password, phone number and shipping address. All of your registration information is protected by our Privacy Policy.

1.2 You represent and warrant that the information you submit during registration is truthful and accurate and that you will maintain the accuracy of such information.

1.3 Your 1litreindia Account email and phone and password are personal to you. You may not transfer your account and you will be responsible for the activities associated with your 1litreindia Account.

1.4 will not be liable for any loss or damages as a result of your failure to maintain the confidentiality of your account credentials. If you suspect any unauthorised use of your 1litreindia account, you shall immediately notify

1.5 It is your responsibility to keep your email address and phone number up-to-date on your account setup at so that we can communicate with you electronically.

1.6 By creating this account you agree to receive transactional and/or promotional communications from us via email, phone, SMS and chat. If you, at any time, wish to discontinue receiving communications from us, you agree to notify us by email.

1.7 If you want to change delivery address then you should first cancel your existing order before the same is accepted by the supplier and then reorder the item.

1.8 If customer forgets order no. then customer should register himself. Go to My Profile- Login- New to If you already have an account with us then just login and all orders of your account will be shown.


All your transactions are secure when you place an order online at Your personal information is encrypted by using 256-bit Secure Sockets Layer (SSL) encryption technology before being sent over the Internet, which ensures the privacy and high level of security of all your information.

3. Cancellation and Refund Policy:

3.1 Fault or Damage:

If customers get faulty or damaged product at the time of delivery and the fault is attributable to our company or supplier in that case we will either exchange the product or fully refund the amount. But in case after the product delivery it is found that the fault is attributable to the customer in that case we reserve the right to not refund any amount at all.

3.2 Cancellation:

Customer can cancel any item before the same is accepted or processed by the supplier.

If customer cancels any prepaid order or part of the order then your refund will be initiated within 7 working days. You can check the redund details in your customer account. If you do not have an account with us then register yourself with the same Mobile no. or Email ID and then you can see your details.

In case after the placing of an online order if the same is cancelled by the customer within 1 hour or before the item is processesed by our supply partner for delivery (whichever is earlier), the customers will be entitled to the full refund for the order. But in case the cancellation is made after 1 hour of placing the order or after supplier processing order for delivery, we reserve the right to charge penalty upto 100% on the same.

4. Return Policy:

Cost of 20 litre empty water can is not included in the MRP of the product. However Rs.150/- has to be paid to the supplier as a deposit which will be refunded on the return of empty can.

Cost of 15 litre empty water Jag is not included in the MRP of the product.

Customer should check the seal, quality, physically damage of the item at the time of delivery and in case of wrong product at the time of delivery, customer should not accept the item.

20 litre water can or jug will use only for store water. Petrol, Diesel, Kerosene, Milk, Curd or any solid or liquid item except water is not allowed to store. If any customer store Petrol, Diesel, Kerosene, Milk, Curd or any solid or liquid item except water or any damage to the Can or Jug, will liable to pay exact Rs. 150 to the 1litreindia or to the respective supplier or if already paid, amount will not refunded in such circumstances.

Note- Customers are advised to check seal, product quality, any damage at the time of delivery. After successfully delivery, 1litreindia will not be responsible for any type of cause